Don't create a new account
A new account with the same card, website or device is usually treated as circumventing systems. Both accounts end up suspended, and restoring them becomes much harder.
Google Ads account suspended: what to do
I'll find out why Google suspended your account, help fix the cause on your website and in the account, and prepare the appeal. Most important before that: don't create a new account and don't send appeals blindly. Fixed price: $100.
What to do in the first hours
These three rules often decide whether the account can be restored.
Don't appeal blindly
If the cause isn't fixed, Google will reject the appeal, and every rejection lowers your chances. First you need to understand the cause and get the website and account in order.
Gather your documents
You'll need company details, the owner's documents and proof of payment: a statement or a screenshot of charges from the card linked to the account.
Common suspension reasons
The exact reason is shown in the notification in your account. These are the most common ones.
Circumventing systems
Creating new accounts after a suspension, trying to get around disapproved ads, hiding the real website content from review.
Unacceptable business practices
The website looks suspicious: no contacts or company details, unrealistic prices and promises, no shipping and return terms, copied content.
Suspicious payments
The card doesn't match the account owner's details, frequent changes of payment methods, declined payments, paying with someone else's card.
Misrepresentation
Ads or the website mislead users: hidden terms, fake discounts, posing as another company.
Advertiser verification
Verification failed or wasn't started: documents not uploaded, details don't match the payments profile.
Unpaid balance
There's an outstanding ad debt or an automatic payment failed. Usually solved by paying the balance.
How I help restore the account
I work with your account through access, no passwords needed.
- 1
I review the notification and account history
With access, I check the suspension reason, change history, disapproved ads, linked accounts and the payments profile.
- 2
I check the website and payments
I look for anything that could make Google distrust you: contacts, company details, privacy policy, shipping and return terms, and whether the account and website details match.
- 3
I send a list of fixes
You get a specific list of what to fix on the website and in the account. Much of it can be fixed in 1-2 days.
- 4
I prepare the appeal or verification
I write the appeal for your specific suspension reason, help prepare the documents and submit them through the form in the account.
- 5
I follow up until Google responds
I track the status, answer Google's requests and contact support if needed. After the account is restored, I help relaunch ads safely.
Nobody can guarantee an unblock: not a specialist, not an agency, not a "friend at Google". Google makes the decision. Before you pay, I'll look at the notification and tell you plainly whether there's a chance.
Pricing
A fixed price you know upfront.
Google Ads account recovery
Suspension reason review, fixes and appeal
$100one-time
Paid upfront. You pay for the work: Google decides on the unblock, and nobody can guarantee it.
- Review of the notification and account history
- Website and payments profile check
- List of fixes for the website and account
- Appeal written for your suspension reason
- Help with documents and advertiser verification
- Follow-up until Google responds
How not to get suspended again
After an unblock, the account is reviewed more strictly for a while. To avoid a repeat:
- Pay for ads with a card that belongs to the business owner or the company in the payments profile.
- Keep up-to-date contacts, company details, a privacy policy, and shipping and return terms on the website.
- Don't change the budget or payment methods sharply in the first weeks.
- Don't advertise restricted products and services (alcohol, gambling, financial services, healthcare) without the required Google certification.
- Give your contractor access through a manager account, not your email password.
Not sure your account is fine? Order a free express audit and I'll check the risks in advance.
FAQ
How long does an appeal take?
Usually from a few days to a couple of weeks. If Google asks for documents or advertiser verification, it can take longer.
Can I just open a new account?
No. A new account linked to the suspended one by card, website, phone or device is usually suspended for circumventing systems. After that, restoring the old account is almost impossible.
What if the appeal was already rejected?
There's still a chance if you fix the real cause and submit a new appeal explaining what has changed. Repeating the same appeal without changes is pointless.
Do you need access to the account?
Yes, to see the exact reason and history. Just add my email to the account or to your manager account.
How much does it cost?
$100 one-time: cause review, list of fixes, appeal and follow-up until Google responds. Paid upfront. The first consultation is free: before you pay, I'll look at the notification and tell you whether there's a chance.
What if Google still says no?
You pay for the work, not for Google's decision: nobody can guarantee an unblock. If after a rejection it's clear something else can be fixed, I'll tell you whether another appeal makes sense.
Merchant Center suspended, not Google Ads?
That's a separate review with its own reasons. See the Merchant Center unblocking page.
Sergey OnishchenkoGoogle Ads specialist
Google Ads account suspended?
Send me a screenshot of the suspension notice and your website link on Telegram or Viber. I'll tell you whether there's a chance and where to start.
- 9+ years in Google Ads
- First consultation is free
- I reply personally
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